Denise Walker
1812 South Antrim St.
Houston, TX 77209
(317) 555 - 6218
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Summary

An accomplished Microsoft LAN administrator with a history of progressively responsible positions.
In addition to strong technical and analytical skills, I posess excellent interpersonal and communication
skills.

Employment History

First Data Systems, Houston, TX
LAN Administrator, 1997 - Present
Started as desktop support and over the next three years was promoted twice, first to Assistant
LAN Administrator, and then to LAN Administrator, where I was responsible for maintaining the
Microsoft LAN and WAN environment.
Specific duties consisted of supporting 150 seat LAN and remote users throughout the country
using direct dial in and VPN solutions.
Worked on many WAN issues with associates throughout the country.
Assisted network engineers on various projects involving ISDN, ATM, and frame solutions.
Responsible for selecting hardware and software for supported users.

Allied Healthcare, Houston, TX
Technical Specialist, 1994 - 1997
Performed independent tasks, troubleshooting functions, modified on-line inter-company database,
data entry, spreadsheet management, and creation of company documents

Education

University of Texas, Austin, TX
B.S., Computer Science, 1992

Microsoft Certified Professional.
A+ certification.

References

Available upon request.